About ALISSA CUSTER

My partner and I worked with Jessica Waggoner of MAJ last year to buy a house in Richmond. Jessica came highly recommended to us, and she was amazing. She truly went above and beyond to support us through our first home purchase. As I've talked with others about their home-buying experiences since then, I've realized that MAJ provides an a+ service that is not typical for most real estate agencies. Jessica's expertise was invaluable. She helped us understand what was typical and expected when looking through home disclosures, actually walking us through our first one from front to back. She was honest with us when she saw red flags in inspection rep...

As we were starting to think about selling our house earlier this year, I spent many Sunday afternoons going to local open houses both because I love looking at houses and also to check out the REALTORS. In all the houses I visited there were two REALTORS who stood out to me as people I'd want to work with one named Jessica and one named Alissa. Each of them seemed individual to be both savvy and empathetic, both business-smart and relationship-oriented in an authentic way. I was impressed. Only later did I realize they were business partners. Before even being sure about selling, Alissa offered to have coffee to talk to me more about our situation,...

They are the Greatest REALTORS in California. I had to move to Oregon on 3/30/2019. This was when we all were just beginning to recognize the covid issues. My home was not ready for showing, but I had to leave because my husband was ill and I needed family help asap. I had thought I would move in 6-8 months after finishing my list of projects. Alissa took on getting my yard updated, about 1/3 of the painting inside of the house, the main oak floors on the upper level sanded and varnished, the kitchen updated, and besides staging or final cleaning, a lot of other big jobs. I never expected to not be able to finish everything on my list. When I left I...

We were referred by a friend who used MAJ to sell their home a few months before us in Oakland. We met with jess and Alissa and appreciated their talking points and what to expect, plus Alissa also knew the el Cerrito area very well. We told them we were toying with a contingent sale (a big no-no in the bay area) but they were open to it and heard us out. Needless to say, all of us suddenly put in an offer on a house and it was accepted. On to selling ours, and fast. At first, I didn't think we were on the same page but jess worked hard to accommodate our schedule and opened up her network to working with others to get it done I also appreciated the...

Our family of 4 was preparing to leave the country, a process that we knew would be time-consuming. We had bought and sold previously with redfin but given that we had invested significantly to renovate this house, we were keen to get top dollar and we're not convinced we'd achieved that with redfin in the past. Our experience with Alissa at MAJ solved both issues, and we are confident that we got the best price without the responsibility of guiding or overseeing a top-notch sales or marketing process. Alissa is the Cadillac of El Cerrito brokers, representing all of the best houses selling in the El Cerrito hills. She knew the area's attractiveness...

We worked with Alissa for our recent home sale and she was amazing! She was knowledgeable, professional, trustworthy, and friendly throughout the entire journey. The entire process and experience were very easy to manage and we felt so confident with her on our side that we handed her the keys on day one and let her take full reign on getting the home ready for sale. Fast forward just a few weeks later and our home was beautifully staged and we were able to secure an offer immediately, which we were very happy with! In summary, Alissa is a Bay Area veteran who knows this market like the back of her hand and is easily one of the best REALTORS you'll ...